Repairs: HeatBank® 9s Rechargeable Hand Warmer

It works or we fix it free.

REPAIRS 

IMPORTANT NOTICE, PLEASE READ:  

Before sending in your product, review product instructions and how to videos in the product care tab on the left. 

Please do not attempt to perform repairs yourself as it could damage the Zippo product beyond repair.
Note: Repairs take approximately 6-8 weeks, once repaired your Zippo product will be sent back to you.

• Our Zippo HEATBANK® 9s rechargeable hand warmers have a 2 year warranty
• Attach a short letter in English or German with your full name, address, telephone number, and a brief description of the error.  Your product will be returned to the address you provide. 

• Pack the Zippo HEATBANK® 9s Rechargeable Hand Warmer in a padded envelope or small package.