Shipping policy

We offer free standard shipping on all orders within the continental United States. Expedited shipping options are available at an additional cost.

Orders are typically processed within 1-2 business days, and shipping times vary depending on your location and the shipping method you select at checkout. Estimated delivery times are provided during checkout and in your order confirmation email.

Please note that we cannot guarantee delivery dates or times, and we are not responsible for any delays caused by the shipping carrier or customs clearance.

If you have any questions or concerns about your order or shipping, please contact us at zippo@zippo.hu.

International Shipping

We currently offer international shipping to select countries at an additional cost. Please note that international orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These fees are the responsibility of the recipient and are not included in the shipping cost.

Returns

According to Government Regulation 17/1999 (II.5.), the Purchaser may withdraw from the contract without giving a reason within eight business days from the day of receipt of the product. In case of written withdrawal, it shall be deemed to have been validly exercised if the Purchaser sends their statement before the expiry of the deadline. In the event of withdrawal, the Purchaser is obliged to return the products to the Supplier, along with the original packaging, in undamaged condition and with the invoice. The Supplier will refund the purchase price of the product within 30 days after the return of the product, provided that the product is undamaged. The Purchaser bears the costs associated with the return of the product due to the exercise of the right of withdrawal. Therefore, the Supplier cannot accept cash-on-delivery returns. The Supplier may demand compensation for any damage resulting from the improper use of the product or damage after delivery.