No shipping costs for orders over 50 (your currency)!

3 hour handwarmer

It works or we fix it free.


Please do not attempt to perform repairs yourself as it could damage the Zippo product beyond repair.
Note: Repairs take approximately 6-8 weeks, once repaired your Zippo product will be sent back to you.

 Before sending in your product, review product instructions and how to videos in the product care tab on the left. 


    1. Prepare 3-Hour Rechargeable Hand Warmer To Ship
      • Our Zippo 3-hour Rechargeable Hand Warmers have two years warranty
      • Enclose a short letter in English or German that contains your full name, address, telephone number, and a brief description of the error.   
      2. Packing the product
      • Pack the 3-Hour Rechargeable Hand Warmer in a padded envelope or small package.
        3. Sending the product

        Send your package to the Zippo European Repair Clinic insured and via a trackable method to:
        Zippo European Repair Clinic
        Groendahlscher Weg 87
        D-46446 Emmerich am Rhein, Germany

        Please email our team at for any further information on your lighter repair.