It works or we fix it free.
IMPORTANT NOTICE, PLEASE READ:
Please do not attempt to perform repairs yourself as it could damage the Zippo product beyond repair.
Note: Repairs take approximately 6-8 weeks, once repaired your Zippo product will be sent back to you.
Before sending in your product, review product instructions and how to videos in the product care tab on the left.
- Our Zippo 3-hour Rechargeable Hand Warmers have two years warranty
- Enclose a short letter in English or German that contains your full name, address, telephone number, and a brief description of the error.
- Pack the 3-Hour Rechargeable Hand Warmer in a padded envelope or small package.
Send your package to the Zippo European Repair Clinic insured and via a trackable method to:
Groendahlscher Weg 87
D-46446 Emmerich am Rhein, Germany
Please email our team at email@example.com for any further information on your lighter repair.